The Istitut GEM Wellness & Spa Hotel is situated in the popular tourist destination of Lloret de Mar, famous for its beautiful warm beaches. The hotel is just a few minutes away from the resort centre, where guests can find all kinds of shops, cafs, bars and restaurants, as well as an active nightlife. It is just 400m to the sandy beach of Fenals, where guests can hire sun loungers and parasols. Girona-Costa Brava Airport is approximately 37 km away, and Barcelona International Airport is about 94 km from the hotel.

The 46 apartments each measure 39 m and come fully equipped with a lounge area, a kitchen with fridge, a bedroom with 2 individual beds, a bathroom, a terrace, a safe, TV and direct dial telephone. There are 10 suites, each with a double bed, a bathroom, a lounge area, a terrace, 2 TV sets, direct dial telephone, air conditioning and central heating. Other amenities featured in all accommodation include satellite/cable TV channels, Internet access and minibar.

The resort offers a variety of leisure and beach activities, including water parks, a casino, water sports, a harbour, 2 golf courses, a sports complex etc. Dr. J.M. Echazarreta oversees all the health and beauty treatments offered in the hotel. The hotel has a heated swimming pool, and guests can enjoy the spa bath, sauna, sun terrace, steam room, massage service, spa treatments and gym (fees apply for all). Additionally, there are facilities for tennis, aerobics and water aerobics (fees apply for all three), and there is a complimentary entertainment programme for children.

The restaurant caters to guests with special dietary needs and has a capacity for up to 80 people. The ambience of the restaurant is pleasant and relaxing, and the menu is based on Mediterranean cuisine with fresh seasonal produce. Breakfast is available in buffet form, and the restaurant serves lunch and dinner as well.